29 November 2010 Categories: Gerry's Corner

         There are many good employers around us, unfortunately the better employers are very large employers i.e. Conglomerates, Internationals. These companies have deep pockets and have a lot invested in their employees. The reality is the majority of employees work for much smaller organizations therefore sometimes they are neglected or ignored. Here is a hypothetical story that is way too common.

      An employee has been with a company for 10 years. During that time they have grown with the company by learning its’ operations and culture. In doing so they got to know the managers and owners along with their likes and dislikes. Along with growing with the company they become more proficient with their duties hence more duties are added on. In other words, the initial written job description is a page long after 10 years it is 4 pages long. Yes, they did get minor salary increases over the years but the truth is if the job was properly evaluated, the job now is probably underpaid. The employee gets discouraged not getting paid what they are worth therefore decides to resign hopefully with another job in hand. The phenomenon that takes place now is one of the following. The employer puts someone else in the job and finds the new employee cannot do the job as efficiently so adds another employee to help. Or the employer goes outside the organization and hires someone new but finds they have to pay a lot more money for them. Sometimes when a resignation is received, the employer decides to make a counter offer or negotiate a new salary ( give a salary increase ) with the employee resigning. In my personal opinion, this is admittance on the part of the employer of not taking care of the employee in the first place. Sometimes the employer will try to lure the x-employee back with the promise of more money. The employer makes a big mistake by assuming the employee will never leave because of their long tenure, bonus plans, kids in school, work location, etc. The employer tries to save a few dollars in the short term but lands up paying big dollars in the long term.

         My advice to employers is don’t ever neglect your employees for the sake of a few dollars, it will always cost you more later plus you will never gain the employee’s total trust again because you have admitted to taking advantage of them and they will expect you to do the same in the future. My advice to employees is never return to your former employer because history will repeat itself. Even if you get a big raise after resigning and decide to stay, you should now start looking for another job because now you know what you are actually worth.

      I have seen this scenario too many times and there are no winners. The employer loses on their investment in people and even if this is one employee the other employees see what you have done. This is real bad for employer/employee relations. As an employee you will gain in the short term but you will be haunted wondering if you are maybe worth more and if the employer will take advantage of you again. As my final note, this little story repeats itself over time and is not sensitive to good or bad Economic times.