Late for Interviews

31 October 2013 Categories: Gerry's Corner

One of the most frustrating aspects of recruiting for Employers and Interviewers is applicants arriving late for the interview. Over the years I have heard a multitude of reasons for being late for an interview. The most common reason for lateness in recent years is my “GPS gave me the wrong directions”. I have taken my shots at Technology over the years and here is another one to add to my pet peeves. Moral of the story is DO NOT rely solely on your GPS. A job interview is one of the most important appointments you will ever have. So be on time and not too early because you will wait till your time. Some Businesses actually charge you for being late for an appointment or not showing for an appointment. If nothing else being on time indicates your interest and ability to meet commitments. Here are some other excuses I have heard over the years (these are not made up):

  • Mom/Wife did not wake me up on time.
  • I forgot I had to stop for gas.
  • I could not find the place.
  • I took my dog out this morning and he ran away, it took a while to find him.
  • I thought you said the interview was at another time.
  • I stopped at Tim Horton and met a friend. Lost track of time.
  • Lost my piece of paper with the time.
  • I could not get my parents car so I had to go to a friend and borrow his.
  • I did not realize you were so far from the bus stop.
  • I went out last night and overslept.
  • I did not think it mattered what time I arrived.
  • I am only 45 minutes late.
  • I had to stop and buy a new pair of shoes.
  • I did not have an umbrella so I waited till the rain stopped.
  • My cell phone died, so I could not find the time and your phone number.

 

The majority of people do show up on time but on any interview day there is 20-25% of people are late.

 

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Missing Information

30 October 2013 Categories: Gerry's Corner

The past few months I have been recruiting for Sales Professionals for Halifax, Vancouver, Calgary, and of course the GTA. I was always of the mind that Sales people were well educated, good communicators and possessed some business savvy. My shock was to find a good majority of them cannot sell themselves via a resume just like the rest of the population. To place a certain perspective of this subject, I was recruiting for jobs that paid between $ 60k up to $ 200k.

My biggest surprise was the lack of pertinent information in the resume. Here is a sampling of missing information:

  • Tell me what products or services you have sold. Examples would be even better.
  • Tell me where the Companies you have worked for are located and whether they are a Manufacturer, Distributor or a retail outlet.
  • Tell me where you current live. Emails and cell numbers don’t cut it.
  • Include a cover letter not just a resume. Tell me why you think you qualify for this position.
  • Avoid manuscript resumes.
  • Avoid being too graphically creative with resumes. They really don’t sell. They are distracting.
  • Avoid sending too many attachments. I want to get to know you but I don’t need your whole life story.
  • Your sales ability should be showcased in your cover letter and resume NOT just words in the resume. Example: You tell me you can develop new markets with PowerPoint Presentations yet your resume reads like someone out of High School. Be consistent.

Remember, I have lots of resumes to briefly screen so if yours is too long, too complicated, lacks important information, etc. then you automatically either go in the NO pile or get deleted. In my Business as in most others, time is money therefore I do not have the time to investigate, look up information or call you for clarification.

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Voicemail

29 October 2013 Categories: Gerry's Corner

This is a blog that I wrote 3 years ago and it still applies. Well worth posting again.

Voicemail, what an invention! Everyone that has a phone has voicemail today. Remember the days of the answering machine we thought it was the best. Now we have electronic voicemail. No more rewinding, no more broken tapes and no more broken or unplugged answering machines. Wow! What a world we live in. I have several voicemails for my personal phone, the business phone and my cell phone. I use voicemail to record my missed messages and to screen calls at times. I always leave a message when I get someone’s voicemail ( Gerry’s rule #854 ) My problem is why people do not use their voicemail anymore. They call you and you hear a click rather than a message, then you call them and have to leave another message. This is known as phone tag. Listen to the instructions and leave your message and I will call you back at the times you suggested. Simple and efficient is this voicemail tool. I figure people are getting too lazy to use voicemail. It is easier to just redial the number that called. Unfortunately you recall me and I am already in a meeting or just left. If you would listen to the message you would have known that. If you do get me I have to repeat the message I just left you. Why have voicemail? I have dialed numbers where I realized I have dialed an incorrect number and hang up before anyone answers then I get a call from the incorrect number asking what I wanted or why I called. This is embarrassing for both parties. Jealous husbands can really stir up problems when it is a legitimate wrong number that called.

In business this instant recall the number activity causes problems because companies have out calling lines only. These lines cannot receive incoming calls. Now the person recalling has already erased the voicemail message and has no number to call. The original call may have been for a job interview or an emergency. I have an outgoing call only line if anyone redials this number they get my fax machine. When I call them again ( if I call them again ) they have the nerve to tell me I left the wrong number or my number does not work. In recruiting I interpret these actions as not using tools ( voicemail ) properly and not following instructions as given therefore NO job opportunity for them. Not too long ago I received a voicemail message from my better half saying, I have been in a car accident, I am on my way to the Hospital, meet me there. Had I redialed I would have received her voicemail and waited till she called back. In a emergency this could have been a big mistake. I also feel, not listening to someone’s message is disrespectful. I don’t leave useless, wasteful or silly messages therefore have the courtesy to listen to what I had to say.

Some individual’s voicemail actually thank you for using voicemail. What a novel idea.

Technology is great if it is used the way it was made to be used otherwise it defeats the whole purpose. Please use your voicemail and listen to the message and for that I thank you for using voicemail.

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